How to make an online consumer complaint

How to make an online consumer complaint

Apr 8, 2021

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When you are dissatisfied with a purchase, it is important to voice your opinion as not complaining will mean that you have wasted your money on a poor quality product or service. Writing your complaint online is a great way to open the lines of communication while receiving compensation for the inferior purchase. The following steps will help you register a consumer complaint online.

Consumer complaint websites – There are numerous consumer complaint websites such as, Yelp, and Tripadvisor that offer customers a platform to put forward their concerns. If you prefer a government-managed site you can complain on websites such as BBB, ComplaintsBoard, and Consumer Affairs. However, government sites have longer response times as the volume of complaints is higher compared to third-party websites.

Registration – To place your complaint, simply register on the site. You will need to provide basic details such as your name, email address, and phone number. Once these details are filled you will receive a user name and password.

Lodge your complaint – Once you have a user name and password, you can use the online complaint system to lodge your complaint.

Process – Most consumer complaint websites will require additional documentation which can be attached to your complaint. These details will help to strengthen your case, which can provide you with a faster resolution.

Status – Once your complaint is lodged you will receive an electronic number that you can use to track your complaint until it is resolved.

Revdex is an online business directory that allows to report scam for a products and services.  Consumers can post a review for any business, even if there is not an existing profile. Businesses can create their own profiles and respond to reviews.

For example you can file complaint against mobile provider or file complaint about travel services.